Privacy Policy

New Generation Builds (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. 

This Privacy Policy explains how we collect, use, store, and safeguard personal information when you contact us, use our website, or engage with our remodeling and construction services. 

By accessing our website or communicating with us, you agree to the practices described in this policy.

1. Information We Collect

We collect information in several ways to properly deliver our services and communicate with you.

A. Information You Provide Directly

You may voluntarily provide personal information when you:

Submit a contact or inquiry form

Request an estimate, inspection, or consultation

Communicate with us by phone, email, or text

Share details about a remodeling or construction project

This information may include:

Name

Email address

Phone number

Property or project address

Project descriptions, photos, measurements, or notes

Budget ranges, timelines, and design preferences

Providing this information allows us to respond accurately and efficiently.

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

IP address

Browser type

Device information

Pages viewed and time spent on the site

Referring or exit pages

General usage and performance data

This information helps us understand how our website is used and improve functionality, security, and user experience.

C. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

Improve website performance

Analyze site traffic and visitor behavior

Remember basic preferences

Support internal analytics and marketing insights

Cookies do not collect personal information unless you choose to provide it. You can disable cookies through your browser settings at any time.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

Respond to inquiries and service requests

Provide estimates, proposals, and scopes of work

Schedule consultations, inspections, and site visits

Communicate project updates and timelines

Improve our website, services, and customer experience

Maintain internal records and documentation

Comply with legal, licensing, or contractual obligations

We do not sell your personal information to third parties.

3. How We Share Information

We only share personal information when it is necessary to provide services or fulfill legal obligations.

A. Project-Related Partners

Information may be shared with trusted professionals involved in your project, such as:

Licensed subcontractors

Designers or engineers

Inspectors or specialty trades

Each party receives only the information required to perform their specific role.

B. Service Providers

We may use third-party service providers to support our operations, including:

Website hosting and analytics platforms

Email or communication tools

Project management systems

Review or reputation platforms

These providers are required to protect your information and use it only for authorized purposes.

C. Legal or Safety Disclosures

We may disclose information when necessary to:

Comply with applicable laws or regulations

Respond to lawful requests or legal processes

Protect our rights, property, safety, or customers

4. How We Protect Your Information

We take reasonable administrative and technical steps to safeguard personal information, including:

Secure systems and access controls

Limiting access to customer information internally

Periodic review of data handling practices

While no system is completely secure, we make reasonable efforts to protect your data from unauthorized access or misuse.

5. Your Rights & Choices

You have the right to:

Request access to the personal information we hold about you

Request corrections to inaccurate or outdated information

Request deletion of your personal information, when legally permitted

Opt out of non-essential communications

Manage cookies through your browser settings

To exercise these rights, please contact us using the information below.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide services

Maintain project, warranty, and business records

Comply with legal, tax, or licensing requirements

Certain records may be retained longer for documentation and warranty purposes.

7. Children’s Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.

8. Third-Party Links

Our website may include links to third-party websites, such as social media platforms or partner resources. We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services indicates acceptance of the revised policy.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, you may contact us at:

New Generation Builds
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‍Address: 10655 NE 4th St, Suite 630, Bellevue, WA 98004
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Phone: (253) 455-0329
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Email: newgenbuilds@gmail.com